Support

For account, billing, security or data requests, contact the support address configured for the production deployment.

When reporting a problem

Include the approximate time, store name, page you were using and any error ID displayed. Never send staff PINs, passwords or payment credentials.

Security reports

Potential cross-store access, authentication issues or payment-integrity concerns should be treated as high priority and escalated immediately.

Data requests

Account owners can request a business-data export, account closure or assistance restoring an application backup.